Warranty – The OmniBlend comes with a 7 year warranty. In the unlikely event of a breakdown, the OmniBlend will be replaced or repaired. This warranty covers the motor, keypad and all electrical parts from manufacturer defects. The stainless steel blade unit is designed for many years of operation, but may require replacement depending on use. The 7 year warranty applies when used in accordance with the User’s Manual. This 7 year warranty applies exclusively to OmniBlend blenders purchased from OmniBlend USA LLC. Warranty registration is automatic upon purchase and begins when the blender is received by the owner. You do not need to send in a registration card.
Warranty Claims – Claims are handled by using our contact form and explaining the problem. Please include a phone number so we may contact you. Please do not return the blender without first contacting us for return shipping authorization. Sometimes minor problems can be resolved over the phone such as pressing the reset button.
Warranty Returns – In the event the OmniBlend needs to be returned for replacement or repair, the following applies. All warranty claims are established by a service technician upon examination. If there are no obvious signs of misuse, alterations or self-repair, the blender will be replaced or repaired at no expense to the owner. This includes the cost of return shipping. In the event that a warranty claim cannot be established due to obvious misuse, the owner will be contacted with a quote for repair and return shipping costs.
International Warranty – OmniBlend blenders purchased from this website and shipped or carried overseas come with a manufacturer’s warranty of 2 years. Return shipping to and from is the responsibility of the purchaser. Servicing is available worldwide or by contacting OmniBlend USA.
Commercial Use – The OmniBlend carries a 2 year warranty for commercial use such as in a restaurant, commercial kitchen or smoothie bar. The container, blade or drive socket may require replacement depending on use.
OmniBlend Return Policy – If for any reason you are not completely satisfied with your OmniBlend you may return it for a full refund within 30 days. All we ask is that you returned it to us undamaged and in its original box. Customer is responsible for return shipping fees.